This is our second door that they installed for us and we are more than happy. All employees of the company are very polite, respectful, and professionally knowledgeable. Andy is very pleasant, easy to talk to, and knowledgeable. Erin and her father Rick will always answer your questions, are very patient, professionally savvy, and any problem or question that arise they solve easily and quickly. Even when we had an issue, since I mistakenly ordered interior white moldings around the door, but in the process I decided to replace it with the color of the door, Rick solved my problem easily and quickly, and most importantly free of charge!
Thank you Erin and Rick! Great costumer service!
And most importantly, we want to emphasize the work of the installers, John and his son Alex. They do such а great job and are professional and respectful considering any comments and issues. When John was installing the door there was a problem with the door threshold and before solving it he explained to us very clearly how he would do it and he did it very well. And later Matt, who is another wonderful and professional guy, replaced the interior molding for us. I was trilled! Thank you Matt!
Now our house looks attractive and beautiful with our new door. We are very satisfied and happy and always receive compliments from passers-by about how elegant and rich our door looks. If you need a high-quality and beautiful door, you know where to order it – Penn Windows and Doors! Thank you so much!”
For over 70 years, our business has been run with three simple objectives — providing customers with quality products, an enjoyable sales experience and complete satisfaction. That’s why our customers return year-after-year for their home improvement projects.