Andy and Erin, I could not miss the opportunity to tell you how extremely happy Tim and I are with our new windows and doors. The installers that arrived at our home were very professional and polite. They respected us and our house like it was their own. The quality workmanship and products I¹m sure will last a lifetime. We finally have OKNA windows that open & close easily and more frequently. I love them! The air conditioner is also getting a break, without the summer sun heating through the energy efficient windows and doors. The ProVia steel doors are beautiful and secure. Again, I love the doors and the handles are so comfortable to use! Our home looks great, thanks to Penn Windows. We will recommend you to more friends and family. Well done!