I don’t know where to begin other than we are EXTREMELY pleased with our new door! We knew right from the moment we sat down with Rick Jr. to go over the details and get an estimate that Penn was going to be our choice. His professional and friendly personality and presentation was perfect. Rick Jr. explained every little detail in a way that the average homeowner could understand and also listened to what was important to us. That is a quality of customer service that is forgotten by most companies, but was clearly the core of what makes Penn Windows the best. Erin and everyone who answered the phones when we called with questions were always so helpful and courteous. Rick Jr. was very patient with all of our questions and was very helpful in helping us find what we really wanted. The front entry door is not just a door; it’s the entrance to your home. It is what people see the most when they look at your house from the curb. We wanted a safe and well-made door that also looked beautiful. Well, now we have a totally new home. The door is so beautiful it changed the entire appearance of our home. Our neighbors all compliment it and ask who did the work. Frank did superb workmanship on the install. Everything works so precisely and the install was very clean and neat. The ProVia doors are, as far as I’m concerned, the most beautiful and best-built doors available. Once again, we cannot thank you enough for the wonderful customer service and workmanship and outstanding product. We highly recommend you to all.